Terms of Service

1. General Provisions and Acceptance of the Offer

These Terms of Service govern the use of the CSBoard web platform, available at csboard.com and csboard.trade. These Terms constitute a public offer by the Operator addressed to any person with legal capacity. Proper acceptance of the offer consists of the following consecutive actions: reviewing these Terms; ticking the "I accept the Terms of Service" box; and signing in to the Platform through a Steam account. From the moment of acceptance, these Terms constitute a legally binding agreement between the User and the Operator.

CSBoard is not a Valve Corporation product and is not affiliated with Valve Corporation or Steam. Counter-Strike, CS2 and Steam are trademarks of their respective owners.

2. Terms and Definitions

• Platform / CSBoard — the software and website created by the Operator, providing Users with digital infrastructure for discovering, valuing and listing virtual in-game items and carrying out operations with them, together with other related digital services.
• Operator — the rights holder of the Platform, who develops, operates and technically maintains it, as identified in the "Operator of the Platform" section.
• User — a natural or legal person holding a Steam account who has entered into this Agreement with the Operator.
• Personal Cabinet — the secure area of the Platform created upon sign-in through Steam, giving access to management of services, items and the User's accounting units.
• Virtual item — a digital in-game object (skin) that exists solely within the Steam infrastructure and has no physical form. A virtual item is not goods; the rights holder of the game content is Valve Corporation, and the User's rights in respect of virtual items are governed by the Steam Subscriber Agreement.
• Supplier — a third party (partner marketplace or other liquidity source) that independently sets the terms of its own offers made available to Users through the Platform.
• Platform Services — the Operator's digital services: search, aggregation and processing of market data, valuation of virtual items, selection and display of offers, technical routing and support of an operation, maintenance of account records, API, analytics tools, automation, Premium features and technical support.
• Paid features - the Premium subscription, API access, automation and the advanced trading and analytics tools of the Platform, provided for a fee.
• Balance - the User's internal account record on the Platform, denominated in US dollars and used to pay for Platform Services and to carry out operations within the Platform's functionality.
• Payment partner — a third-party banking, payment, processing or technology organisation engaged by the Operator to carry out payment operations.
• Agreement — these Terms of Service. Parties — the Operator and the User.

3. Operator of the Platform

The operator and rights holder of the CSBoard Platform, including the websites csboard.com and csboard.trade, is LLC “Nextrade Labs”, a limited liability company registered under the laws of the Kyrgyz Republic. Registration No. 333795-3301-ООО, TIN 00909202610463, OKPO code 35244916. Registered address: Kyrgyz Republic, Bishkek, Pervomaisky district, 8 Midina Street (Kolmo residential area). Address for legally significant notices: nextrade@csboard.com.

4. Platform Access and Paid Features

• The basic functionality of the Platform is provided to the User free of charge and remains available for as long as the Platform and the Personal Cabinet are available to the User.
• The paid features of the Platform - Premium subscriptions, API access, automation, advanced trading and analytics tools - are provided under a simple (non-exclusive) licence. Price and term are set by the plan selected by the User and are shown before purchase.
• The licence applies in every jurisdiction in which the Platform is available to the User and its use is not prohibited by applicable law.
• This Agreement does not transfer to the User any exclusive rights in the Platform or its software.

5. Service Description

CSBoard is a technology platform for operations with virtual in-game items.

The Platform aggregates and processes information about virtual items and available offers from various sources, provides Users with an interface for discovery and for carrying out operations, and supplies the technical infrastructure required to execute them.

Depending on the functionality selected, a virtual item may be transferred between Users, between a User and a Supplier, or through other available execution infrastructure. The specific method of execution is determined by the Platform based on item availability, the service selected and the liquidity source used.

The Operator does not own virtual items, does not determine how they are used in-game, and does not warrant that an item displayed on the Platform is held in a Steam inventory belonging to the Operator.

6. P2P Functionality

• Within the P2P functionality, the Platform provides Users with technical means to publish offers, find counterparties, value virtual items and support operations between Users.
• Transfer of a virtual item is carried out through Steam functionality and occurs directly between the relevant Steam accounts.
• The Operator provides the software and information infrastructure for such an operation, is not a party to it, and does not acquire rights to the virtual item as a result of Users using the P2P functionality.
• The Operator's remuneration for such operations consists solely of the fee for Platform Services. Amounts due to the selling User are not revenue of the Operator.
• Users are solely responsible for the accuracy of their published offers, for the state of their Steam accounts and for confirming the trade in time. The Platform may cancel an operation if either side fails to take the required action within the specified timeframe.

7. Instant Buy and Sell

• For certain operations, the Platform offers instant purchase or sale of virtual items.
• To execute such operations, the Platform uses the offers and liquidity of Suppliers. The terms of an offer are set by the relevant Supplier.
• A virtual item may be transferred to the User directly by the Supplier, or through the technical infrastructure used by the Platform.
• The display of an offer on the Platform does not mean that the corresponding virtual item is held in the Operator's own inventory.
• The price of an instant operation is formed on the basis of market data and the terms of the relevant liquidity source, and is valid for a limited time.

8. The Operator's Remuneration

• The Operator's remuneration is the fee for Platform Services: selection and display of offers, valuation of virtual items, processing of market data, and technical routing and support of an operation. The amount is shown to the User before the operation is confirmed.
• The paid features of the Platform are charged separately at the rates shown on the Platform.
• Amounts payable to a Supplier, to another User or to any other party to an operation are not remuneration and are not revenue of the Operator. Such amounts are recorded as funds payable to the relevant party and are transferred with the involvement of payment partners.
• The Operator does not acquire virtual items for the purpose of resale and does not derive income from the difference between the acquisition price and the disposal price of an item.
• Technical execution of an operation may be carried out through the Operator's technical accounts. In that case the Operator acts in the interest and at the expense of the relevant party to the operation, and its remuneration remains the fee for Platform Services.
• Payment is deemed made at the moment the corresponding amount is deducted from the User's Balance; the User is notified of this by the change of Balance in the Personal Cabinet.
• At the User's request, the Operator issues a document confirming the provision of Platform Services and/or access to the paid features.

9. Restrictions on Use of the Platform

Under the licence granted, the User must not:

• Circumvent technical restrictions built into the Platform;
• Reverse-engineer, decompile or disassemble the Platform or the Personal Cabinet, except where expressly permitted by applicable law;
• Create copies of the Platform, the Personal Cabinet or their design;
• Modify the Platform or the Personal Cabinet in any way;
• Take any action aimed at altering the functionality or performance of the Platform;
• Give third parties access to their Personal Cabinet;
• Use automated data collection tools or programmatic interfaces outside the interfaces, limits and conditions provided by the Operator;
• Take any of the above actions in respect of any part of the Platform.

10. Eligibility

• You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service.
• By using the Service, you represent that you have the legal capacity to enter into binding financial transactions.

11. Sanctions, Embargoes & Restricted Jurisdictions

CSBoard is committed to international sanctions compliance. The Service is not available, and access may be denied or terminated without compensation, to any person or entity who:

• Resides in, is located in, or is a national of a country or territory that is the target of comprehensive economic or trade sanctions of the United States, European Union, United Kingdom, United Nations, or Switzerland
• Is listed on the U.S. Treasury OFAC Specially Designated Nationals (SDN) List, the U.S. Commerce Department Denied Persons List, the EU Consolidated List of Sanctioned Persons, the UK HM Treasury Consolidated List, or any analogous list
• Acts on behalf of any person or government referenced above
• Is otherwise subject to any UN, US, EU, UK, Swiss or other sovereign sanction, embargo or restriction

You represent and warrant that you are not on any such list and that you are not acting on behalf of any sanctioned person. CSBoard reserves the right to perform sanctions screening at any time and to terminate access without refund or further obligation upon any positive match.

12. Account & Steam Integration

CSBoard uses Steam OpenID for authentication. You are responsible for maintaining the security of your Steam account. By logging in, you authorize us to access your publicly available Steam profile information (Steam ID, username, avatar) and, when you provide a Trade URL, your CS2 inventory data via Steam's public API. Sign-in is handled by Steam: your Steam login and password are never passed to the Platform.

• One CSBoard account per Steam account.
• You are responsible for all activity that occurs under your account.
• You must not share your account credentials or Trade URL with untrusted parties.
• You must provide a valid Steam Trade URL to use the buy/sell functionality.

13. Steam Account Pre-Conditions for Transactions

To reduce the risk of account compromise and fraudulent trades, the following Steam account conditions must be satisfied at the time of every buy or sell transaction:

• The Steam Mobile Authenticator app must have been installed on your mobile device for at least 7 days
• Steam Guard must have been active on your current device for at least 15 days
• Your Steam password must not have been changed within the last 5 days (or 30 days, if your account has been inactive for the previous two months)
• The device with the Steam Mobile Authenticator must not have been changed within the last 7 days
• Your Steam account must be free of trade holds, trade bans, and VAC bans

If any of these conditions is not met, CSBoard may refuse, cancel or reverse the transaction at its sole discretion, with or without compensation.

14. Selling Items Through the Platform

You may sell eligible CS2 items using the functionality of the Platform. The process works as follows:

1. Price Quote: you select items from your inventory. The Platform displays a quoted price for each item based on current market data and available liquidity sources. Quoted prices already account for the Platform's service fee — what you see is what you receive.
2. Offer Acceptance: you confirm the sale. A Steam trade offer requesting the selected items is sent to your Steam account.
3. Steam Confirmation: you accept the trade offer in Steam and confirm it via Steam Guard Mobile Authenticator (if enabled).
4. Balance Credit: once the Steam trade is completed and confirmed, the agreed amount is credited to your CSBoard balance.

15. Buying Items on the Platform

You may purchase CS2 items from the offers available on the Platform using your CSBoard balance:

1. Browse & Select: you browse the available offers and select the items you want.
2. Payment: the purchase amount is deducted from your CSBoard balance. You must have sufficient balance to complete the purchase.
3. Delivery: the item is transferred to your Steam account via a Steam trade — by a Supplier, another User, or through the Platform's technical infrastructure, depending on the source of the offer.
4. Acceptance: you accept the Steam trade offer to receive your items.

16. Steam Trade Protection & Settlement Window

Steam imposes an 7-day Trade Protection hold on items received in any trade. Because of this:

• 7-day settlement. Funds for items sold through the Platform are credited to your withdrawable balance no earlier than 7 calendar days after the Steam trade is confirmed.
• Mass cancellation by you = forfeiture. Steam allows users to mass-revoke their last 7 days of trades but does not allow selective cancellation. If you initiate such a mass-revoke, every item sold through the Platform within that window remains on your account, no payout is owed, and Steam will automatically restrict your account from trading for the next 30 days. CSBoard is not responsible for restrictions imposed by Steam.
• Account ban during the hold. If your Steam account containing CS2 items sold through the Platform is banned (VAC, trade ban, community ban or otherwise) before the 7-day Steam hold expires, the items may be returned to you with no obligation to pay their value.
• Pricing during the hold. CSBoard may, at its sole discretion, pay you an additional amount if the market price of an item you sold materially increases during the 7-day hold, but is under no obligation to do so. No public promise of reward is created by such discretionary payments.

17. Balance & Payments

17.1 Account Balance

The User's Balance is an internal account record on the Platform, denominated in US dollars. The Balance is not a bank account, a deposit, e-money, a payment instrument or a security; it reflects the funds available to the User to pay for Platform Services, to carry out operations with virtual items and to withdraw in the manner set out in these Terms. Deposits, refunds and payouts are carried out with the involvement of payment partners. Funds on the Balance are distinguished by their source - received from selling virtual items, or credited on deposit - and the source determines whether they may be withdrawn (see "Withdrawals & Payouts").

17.2 Deposits

• You can deposit funds via supported cryptocurrency payment methods (USDT and other supported currencies).
• Deposits are processed through third-party payment providers (NowPayments).
• Deposited funds are credited to your balance after blockchain confirmation.
• Deposit processing times depend on the blockchain network and are outside CSBoard's control.

17.3 Withdrawals & Payouts

• Only funds received by the User from selling virtual items through the Platform may be withdrawn. Funds credited to the Balance on deposit are intended to pay for Platform Services and to carry out operations on the Platform and cannot be withdrawn; they may only be returned under the "Refund Policy" section.
• Withdrawable funds are paid out in USDT to the User's external cryptocurrency wallet.
• A minimum withdrawal amount may apply.
• Withdrawals are processed within 1-3 business days after the request is submitted.
• The Platform reserves the right to verify your identity before processing withdrawals.
• Withdrawal requests are final once submitted and cannot be cancelled once processing has begun.

17.4 Balance Freeze

The Platform may temporarily freeze all or part of your balance if:

• Suspected fraudulent activity is detected on your account.
• A chargeback, dispute, or investigation is initiated.
• Required by law or regulatory authority.
• Violations of these Terms are being investigated.

Frozen funds will be released upon successful resolution of the investigation, or forfeited if the investigation confirms a violation.

18. Payment Partners

• To provide certain payment, refund and payout methods, the Operator may engage third-party banking, payment, processing and technology partners.
• Such partners process payments and provide the relevant infrastructure in accordance with their own terms and with applicable legal requirements.
• The Platform's payment partner for card operations in Russian roubles is currently OsOO «Transtreid» (Kyrgyz Republic, Bishkek, 66 Kalyk Akiev St., TIN 9909710251). The details of the partner handling a particular payment are shown on the payment page.
• User funds processed by payment partners, and amounts payable to Suppliers and other Users, are not revenue of the Operator.
• Engaging a payment partner does not transfer to that partner any rights to the Platform or the status of its operator, unless expressly stated otherwise.
• The details and terms of the specific payment partner are shown to the User before the payment is confirmed.

19. Use of Personal Payment Instruments Only

• You may fund your CSBoard balance only from payment instruments registered in your own name (cards, accounts, crypto wallets and other instruments belonging to you).
• Use of third-party payment methods, friends' or family members' instruments, money-mule services, payment aggregators or any technical solution that prevents direct identification of the payer is strictly prohibited.
• Refunds may be issued only to the same payment method and the same account/wallet from which the deposit originated. CSBoard will not redirect refunds to alternative beneficiaries.
• If a refund cannot be processed to the original method (e.g. closed wallet, blocked card), CSBoard may hold the balance internally pending the user supplying alternative information of equivalent compliance grade or, where required, return funds via legal process.

20. Anti-Money Laundering and Counter-Terrorist Financing (AML/CFT)

The Operator acts in accordance with the legislation of the Kyrgyz Republic on countering the financing of terrorist activity and the legalisation (laundering) of criminal proceeds, and with the FATF recommendations. The Operator maintains internal User identification (KYC) and transaction monitoring procedures.

• At the Operator's request, the User undertakes to provide: an identity document; proof of residential address (a utility bill, bank statement or similar, dated no more than 3 months earlier); and, where necessary, proof of source of funds.
• The Operator may carry out enhanced due diligence where the User carries out large or frequent operations, is registered in a higher-risk jurisdiction, where the pattern of operations is inconsistent with the User's normal behaviour, or where there are grounds to believe the User is acting in the interest of a third party.
• The Operator may temporarily restrict or block the User's access to the Platform, the Personal Cabinet and the Balance if the User refuses to provide documents, if the data provided is unreliable, if operations show signs of unlawful activity, or if a competent state authority so requires.
• Where a suspicious operation is identified, the Operator may suspend the User's operations, freeze the Balance, pass the relevant information to the competent financial intelligence authority without notifying the User, and refuse further service.
• The Operator may use automated monitoring systems analysing payment sources, frequency and amounts, IP address, devices used and payment methods.
• The Operator may periodically re-verify and update the User's data to keep it current.
• The Operator is not liable for any direct or indirect losses of the User caused by actions taken under this section, including delayed operations, a frozen Balance or refusal of service.
• The User warrants the lawful origin of all funds used on the Platform and undertakes not to use the Platform for unlawful operations.

21. Identity Verification (KYC)

CSBoard may require identity verification through our processing partner Didit (didit.me) before completing higher-value or higher-risk purchases. Verification involves submitting a government-issued identity document and a brief biometric check (passive liveness + face match against the document) and typically completes in under one minute.

• Single purchases at or above $500 USD equivalent.
• Cumulative purchases above $500 USD within any rolling 24-hour window.
• Transactions that score above our automated risk threshold (e.g. new account combined with new payment method, IP/country mismatch, anonymising proxy detected, or unusual velocity).
• Any transaction selected for manual review by CSBoard at its sole discretion.

Verification is one-time per account — once approved, you will not be asked again. You may decline verification, in which case the gated purchase will not be completed; your funds remain on your CSBoard balance and may be used for non-gated purchases below the threshold, withdrawn (subject to the "Balance & Payments" section), or refunded to the original payment method.

We act as a controller for the verification verdict and the opaque session reference only. The underlying identity document and biometric data are processed and stored by Didit acting as an independent controller under its own privacy policy. CSBoard never receives or stores ID document images or raw biometric templates.

22. Tax Responsibility

You are solely responsible for determining, calculating and paying all taxes that may arise from your use of the Service, including but not limited to value-added tax (VAT), goods and services tax (GST), sales tax, capital gains tax and income tax under the laws of your country of residence and any other applicable jurisdiction. CSBoard does not provide tax advice and does not act as a withholding agent for users.

23. Not an Escrow Service / Not a Financial Service

• The Operator does not provide escrow services. The Platform must not be used to hold funds or items on behalf of third parties. Where such use is suspected, the Operator may freeze the relevant Balance for up to 24 hours for review and terminate the relationship without further obligation.
• The Operator is not a payment institution, an e-money issuer, a virtual asset service provider (VASP), a money services business or any other provider of financial services, and does not carry out activity subject to licensing in those fields.
• The withdrawal functionality is not a money transfer service: only funds received by the User from selling virtual items through the Platform may be withdrawn.
• The Operator does not provide crypto-to-fiat, fiat-to-crypto, fiat-to-fiat or crypto-to-crypto exchange services.
• Cryptocurrency support exists solely to fund and withdraw the User's Balance for the purpose of paying for Platform Services and carrying out operations with virtual items.

24. Service Pricing

• Market pricing: the amounts displayed for virtual items are based on aggregated market data from several sources and on the terms of the relevant liquidity source, and are updated regularly.
• Platform remuneration: the Operator's remuneration is included in the displayed amounts. On a sale, the amount credited to the User is stated net of the remuneration; on a purchase, the displayed amount includes it. There are no hidden fees.
• Volatility: the value of virtual items moves with supply and demand. The Operator does not guarantee price stability.
• Network fees: cryptocurrency operations may incur blockchain network fees. These are not part of the Operator's remuneration and are charged by the respective networks.

25. Currency, Pricing Display and FX Risk

• The CSBoard internal balance is denominated in U.S. Dollars (USD) and is settled in stablecoins (primarily USDT) at withdrawal.
• Prices may be displayed in other currencies for convenience using approximate FX rates. Such display is informational only — the binding amount is the USD-denominated value at the time the transaction is confirmed.
• You acknowledge that crypto and fiat FX rates fluctuate and that CSBoard is not liable for losses caused by such fluctuations between deposit, transaction and withdrawal.

26. Trade Safety & User Due Diligence

You are solely responsible for verifying the legitimacy of all Steam trades sent by the Platform.

• Verify items match your order before confirming any Steam trade.
• Always confirm the trade offer comes from the expected party: the account shown in your CSBoard order details, or the counterparty shown in the details of your P2P trade.
• Be cautious of impersonators contacting you outside the Platform.
• Never share your Steam Guard codes or 2FA codes with anyone.
• Report suspicious behavior to our support team immediately.

27. Refund Policy

The licence for the paid functionality of the Platform and the digital services are provided at the moment of payment and are consumed immediately.

• The User confirms being informed that there is no right of withdrawal from digital services whose performance has begun with the User's consent, and no general consumer right of return in respect of such services.
• A refund is made where a paid service was not provided: the virtual item was not delivered for reasons attributable to the Operator, or the paid functionality was not made available.
• Processing of a refund request begins once the payment is confirmed. Payment confirmation usually takes seconds but may take up to 3 days depending on the payment method.
• Refunds are made to the same payment method and the same details used for the payment. Crediting times depend on the payment method and may take up to 45 days.
• If the payment method does not support refunds, the amount is credited to the User's Balance.
• No refund is made where the funds have been fully or partly used on the Platform.
• If a payment was made without the User's knowledge using their payment details, the User must contact support immediately. If the funds are still within the Operator's system they will be returned; otherwise a refund is not possible.

28. Dispute Resolution

For disputes arising from buy/sell transactions with the Platform:

• Disputes must be reported within 24 hours of the transaction via the Support chat or email.
• You must provide evidence (screenshots, Steam trade history) to support your claim.
• The Platform will investigate and respond within 3 business days.
• Successful Steam trade confirmation is considered proof of delivery.
• Refunds are issued at the Platform's sole discretion based on investigation findings.
• If a refund is approved, funds are returned to your CSBoard balance (not to external payment methods).

29. Complaint and Limitation Window

• Any complaint regarding a failed, missing or disputed transaction must be filed with CSBoard support within 14 calendar days of the transaction date.
• Complaints filed after this window are deemed waived and will not be processed.
• Time limits required by mandatory consumer-protection law in your jurisdiction prevail over this clause to the extent of the inconsistency.

30. No Chargebacks / Steam History as Proof of Delivery

• By using the Service you waive any right to initiate a chargeback, dispute or non-receipt claim with a payment processor (including but not limited to PayPal Resolution Center, card-network disputes, and crypto-processor reversal claims) for any CSBoard transaction in which the corresponding Steam trade was successfully completed.
• A successful trade entry in Steam trade history is conclusive proof of delivery of the item to or from your Steam account.
• Initiating a prohibited chargeback or dispute may result in immediate balance freeze, account termination, forfeiture of pending balances, and recovery of associated processing fees and legal costs.

31. No Refund on Buyer-Initiated Reversal of a Delivered Item

• Delivery of a purchased item is complete, and CSBoard's obligation in respect of that order is fully discharged, at the moment the item is transferred to your Steam account through a successful Steam Trade Offer.
• If, after receiving a purchased item, you initiate or cause a reversal, rollback, mass-revoke, recall or dispute of the Steam trade by which it was delivered — whether through Steam Support, Valve, a payment processor or by any other means — and the item is thereby returned, recalled or rendered unavailable, no refund of the amount paid for that item will be made. The amount paid is retained by CSBoard.
• Items are supplied by third-party liquidity providers whose rules may withhold the full or partial value of an item (typically 25% to 100%) when a trade is rolled back or reversed. Any cost, loss or penalty arising from a buyer-initiated reversal of a delivered item is borne by you and is not refundable.
• A buyer-initiated reversal of a delivered purchase is a material breach of these Terms and may result in immediate balance freeze, account termination, forfeiture of pending balances, and recovery of associated processing fees, provider penalties and legal costs. This does not limit any other right or remedy available to CSBoard.

32. Fraudulent or Stolen Items

CSBoard does not knowingly trade in items obtained through theft, fraud, account compromise, chargeback or other illicit means. If we determine, or have reasonable grounds to suspect, that an item received from you was obtained illicitly:

• No payment will be made for that item
• The item will, where technically possible, be returned to its original lawful owner
• Where return to the lawful owner is impossible (Steam restrictions, third-party intervention, force majeure), CSBoard bears no monetary or other liability to the seller
• We may share transaction data with Steam, payment processors, law-enforcement agencies and rights-holders to assist investigations

33. Right to Refuse, Re-Price or Reverse a Transaction

• CSBoard may refuse to process any transaction at its sole discretion and without obligation to provide a reason. Where technically possible, items already transferred will be returned to the seller’s Steam account.
• If our pricing system has materially mispriced an item, CSBoard may either offer a corrected price (which the user may accept or refuse) or reverse the operation after the 7-day Steam hold and return the item to the seller.
• If two or more buyers attempt to purchase the same item simultaneously, the item is allocated to the first paid order; other buyers' funds are returned to their CSBoard balance.

34. Bonus Abuse and Multi-Accounting

The first-sale welcome bonus and any other bonus credit are granted to a user once.

• Creating additional or proxy Steam accounts, or using someone else's account, to claim the welcome bonus again is prohibited.
• Splitting a single batch of items across multiple accounts to bypass bonus limits, selling limits or risk checks is prohibited.
• Where abuse is identified, CSBoard may void accrued bonuses, suspend or cancel payment in full for the related trades, hold funds on the balance until the review is complete, and restrict or ban all linked accounts.
• Indicators of linked accounts include, among others, matching payment details, devices, IP addresses and Steam trade links, as well as identical behaviour from accounts registered shortly before a trade.

35. Referral Program Abuse and Self-Referral

The referral program pays a commission for bringing another person to CSBoard. It does not pay you for your own activity, in any form.

• Self-referral is prohibited: registering a second, additional or proxy account and referring yourself through it, referring an account you control or share a device with, or using your own referral link, promo code or partner code on your own purchase.
• Arrangements built to imitate a real referral — trading commission with another user for a share of it, or routing your sales through an account created for the payout — are treated the same way.
• Where self-referral is identified, CSBoard voids and withholds all funds accrued this way, including amounts already credited to the balance, and blocks the accounts involved.
• Referrals from accounts sharing an IP address, a device or a payment instrument with the referrer are not accrued at all: no commission is granted and the referral is not attributed.
• Indicators of a self-referral include, among others, matching IP addresses, devices and payment details, registration of the accounts within a short interval of each other, and a referrer with no activity of their own beyond receiving commission.

36. Rare, Illiquid and Anomalously Priced Items

Some items trade rarely, carry a wide gap between buy and sell prices, or are temporarily valued far above comparable items of the same model.

• CSBoard may apply a reduced quote to such items, limit how many units it accepts, or decline them entirely.
• Credit for such items may be placed on hold: the amount is shown on your balance but becomes available for purchases and withdrawal only once the review of the trade is complete.
• The hold period is set by CSBoard and may last up to 30 days.
• Where there are indications of price manipulation, coordinated selling across multiple accounts or other bad-faith conduct, payment may be delayed, reduced or cancelled, and the account may be banned.

37. Digital Services, Premium Subscriptions and API

• CSBoard may provide additional paid digital features, including Premium subscriptions, advanced trading tools, API access, analytics, automation and other software capabilities.
• The terms, price and duration of such features are shown to the User before purchase.
• Premium features (auto-posting, auto-bump, always-online, enhanced visibility) are available via paid subscriptions.
• Subscriptions may auto-renew unless cancelled before the renewal date.
• Refunds are not provided for partially used subscription periods.
• The Platform reserves the right to modify the set of digital services and their pricing with advance notice.
• Premium status does not exempt users from these Terms or provide preferential treatment in disputes.

38. Referral Program

• Users may earn rewards by referring new users to the Platform.
• Referral rewards are credited to your CSBoard balance.
• Self-referrals, fake accounts, and referral abuse will result in forfeiture of rewards and potential account suspension.
• The Platform reserves the right to modify or discontinue the referral program at any time.

39. Prohibited Activities

The following activities are strictly prohibited:

• Scamming, fraud, or deceptive practices
• Money laundering or using the Platform for illegal financial activities
• Using stolen accounts, items, or payment methods
• Automated scraping, botting, or API abuse without permission
• Exploiting bugs, vulnerabilities, or system errors for personal gain
• Harassment, hate speech, or abusive behavior toward other users
• Circumventing account restrictions, bans, or security measures
• Any activity that violates applicable laws or regulations

Violation may result in immediate account suspension, balance freeze, and permanent ban. Funds associated with prohibited activities may be forfeited.

40. Content

By posting comments or submitting content, you grant CSBoard a non-exclusive, worldwide, royalty-free license to display and distribute your content on the Platform. We reserve the right to remove any content that violates these Terms.

41. Intellectual Property

The CSBoard platform, including its design, code, features, and branding, is the result of the Operator's intellectual activity and its intellectual property. This Agreement does not transfer exclusive rights in the Platform to the User; the User is granted only a simple (non-exclusive) licence in the scope set out in the "Subject of the Agreement" section. CS2 item images, names, and descriptions are the property of Valve Corporation and are used under fair use for the purpose of facilitating transactions.

42. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We do not guarantee that:

• The Service will be uninterrupted, error-free, or secure at all times
• Price information will be accurate, current, or complete
• Items purchased will match third-party marketplace prices
• Your balance will always be accessible without delay

43. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CSBOARD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

This includes, but is not limited to:

• Financial losses from price fluctuations
• Losses from failed, delayed, or incorrect cryptocurrency transactions
• Account suspensions or bans by Steam
• Data loss, security breaches, or service downtime
• Losses resulting from unauthorized access to your account

In any case, CSBoard's total liability to you shall not exceed the amount of your CSBoard balance at the time of the claim.

44. Force Majeure

CSBoard is not liable for any failure or delay in performance under these Terms caused by an event beyond its reasonable control, including but not limited to:

• Acts of God, natural disasters, fire, flood, earthquake, extreme weather
• War, terrorism, civil unrest, riots, embargoes, sanctions
• Government action, regulation or seizure
• Strikes, labour disputes, supplier or subcontractor failure
• Power, telecommunications, internet, cloud-provider or DNS outages
• Cyber-attacks, distributed denial of service, ransomware, novel cryptographic compromise (including advances in quantum computing)
• Action or inaction of Valve / Steam (account bans, trade bans, API outages, policy changes)
• Action or inaction of third-party payment processors and blockchain networks

45. Indemnification

You agree to indemnify and hold harmless CSBoard, its operators, and affiliates from any claims, damages, losses, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

46. Termination

• We may suspend or terminate your access at any time for violation of these Terms or suspected fraud.
• You may request account deletion by contacting support.
• Upon termination, you may withdraw your remaining unfrozen balance within 30 days. After 30 days, unclaimed balances may be forfeited.
• The Platform is not obligated to provide refunds for active premium subscriptions upon termination for cause.

47. Analogues of a Handwritten Signature

• The Parties accept the use of analogues of a handwritten signature in performing, amending and terminating the Agreement, and in correspondence on those matters. Documents signed by such analogues are valid and binding on the Parties.
• The authorised email addresses of the Parties and the Personal Cabinet credentials are recognised as analogues of a handwritten signature.
• The Operator's authorised address is support@csboard.com; the User's authorised address is the email address stated in their Steam account or in the Personal Cabinet.
• All actions and documents made through the Personal Cabinet or an authorised email address of a Party before the other Party receives notice of a confidentiality breach are deemed made by that Party, which assumes the related rights, obligations and liability.
• Each Party is responsible for the confidentiality of the credentials needed to access its authorised email address and the Personal Cabinet.

48. Governing Law and Dispute Resolution

These Terms are governed by the law of the Kyrgyz Republic. The Parties resolve all disputes, disagreements and claims through negotiation: a Party sends its claim to the other Party's authorised email address. If no reply is received within 30 (thirty) business days from the date the claim was sent, or if the Parties fail to reach agreement, the dispute is referred to the court at the Operator's place of location. Mandatory consumer protection rules of the User's country of residence apply to the extent they cannot be varied by agreement of the Parties.

49. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email or a prominent notice on the Platform at least 14 days before taking effect. Your continued use of the Service after changes constitutes acceptance.

50. Contact Information

If you have questions about these Terms, contact us at:

support@csboard.com